Customer Reviews for local
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
"Not as well handled as previous moves with other companies"
"Great service all round"
Great service all round. Thank you.
There was one specific communication issue that lead to a less-than-efficient delivery process for the team. Despite my efforts to clearly show the type of the access @ Parriwi (by sending photos to Conroy management of all access points WITH exact measurements illustrating space dimensions) this information was apparently not made available to the removal team [Shaun, Cory, Ben & Tony]. This impacted the efficiency and time-span for the team, however, they did not waver from their ability to live up to the Conroy brand. In fact, they remained in good spirits despite the job taking longer than it perhaps should have - and they still had to get back to the depot and then get home - making this a longer day than they should otherwise have had to endure. They were a credit to the company! I suggest in future that front-line teams are fully informed to the best of operations knowledge concerning the execution of both pack-up and delivery conditions for removal contracts.
The service and assistance I received from the staff both in Durban and Brisbane has been fantastic, I would readily recommend your services to anyone. The office staff here in Brisbane were very supportive and helpful waiting for me while I sorted my banking account out and the two gentlemen who did the delivery were superb.
I should like to mention the packers from your associate company in Durban (Biddulph), in particular the lady called Precious, she is worth her weight in gold, she works twice as hard as the rest of the team who were sent to pack my belongings. She is a true leader, friendly, hardworking, great company and an excellent advert for her company, I cannot praise her enough! I hope this review is shared with them as I would like her management to know what an asset she is to their business.
The guys were great very pleasant and easy to deal with
Friendly, helpful, efficient and unflustered team. Thanks.
Although the people who did the delivery (Corey and Ben) were professional, the people who did the initial packing did not do a good job. I am only discovering how bad they packed when I opened the boxes. For example, parts for the television were scattered in various boxes marked 'kitchenware'. All kitchen boxes were marked 'kitchenware' which made it hard to find a kettle in the first place. Castors for the bed were not packed with the bed but were found in kitchenware boxes. It has been a total inconvenience and not as well handled as previous moves with other companies.