Customer Reviews for interstate
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
Recommend
Communication via emails needs to be improved. Removal service performed by partner companies requires better communication with the management team to avoid delays.
The first leg of the move was unncessarily stressful. Upon arrival, I was advised that they were in a hurry and needed to get to another job. I was asked if there was much to move and I said "yes" and received an unimpressed look from one of the removalists. I live on my own and have no family to help. Moving is stressful enough without feeling pressure and irritation from one of two removalists.
However, in contrast, the second leg of the move, by Mark and Mark, I could not give them more credit. They were excellent. Polite, friendly, extremely efficient and so helpful. They introduced themselves to myself and my family members upon arrival and they made the move so straight forward and stress free. Very thankful for that second experience.
Great experience without any issues. Very fair and competitive price. Curteous and well organised staff. Minor delay for pick-up was communicated with sufficient notice. My items arrived on time and without damage. In fact, my bicycle had been placed into a bike carton at no extra cost!
Could not be happier
At both ends of my move to Queensland I have been extremely happy with the service I have received. The removal staff have been excellent & have treated me and my possessions with care & cheerfully attended to my requests. I
I could not be happier & would not hesitate to recommend your services.
Good service. Only hiccup was receiving my stuff a day later. Otherwise was good.
Gratitude
I can't even express the gratitude and appreciation for all the help I received with my move from Melbourne to Far North Queensland.
Excellent
Excellent and prompt service for both pick up and delivery. Excellent customer service from all staff involved. All items arrived accounted for. Thanks Conroy, would use again!
Great
They need send clear estimation when the items will be transported and send status updates in more real time
Great comms, I was kept in the loop at all times. All delivered safe and sound . Recommend.