Customer Reviews for overseas to australia
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
"efficient and profressional manner"
3 Stars
"The whole process of moving items from NZ to Australia has been easy!"
The whole process of moving items from NZ to Australia has been easy! Right from the packing of goods to the delivery of the boxes at the other end has been without concern for us. We have been informed of where the goods are and who is handling them each step of the way. The delivery men were pleasant and capable and quick! We will definitely use your services again if we need to move more items. Thank you
5 stars
Very happy with the service and communication
"I have nothing but praise"
I have nothing but praise for the way my move was handled, from the efficient way it was dealt with in the office - specifically by Jenna - and by the two who did all the unloading. They arrived an hour early (after confirming by phone that was all right) and were quick and most capable. If I have a quibble it is not because of them: I was charged $142.50 extra pre-delivery because the driveway to my unit was more than 20 metres from the highway, presumably because the removal team would not be able to get a truck that far. In fact they arrived with a smaller truck and the driver was able to back it all the way to my front door. I'm wondering what I paid the extra for.
Regards, Christopher
4 Stars
"stress free process"
Very efficient & informative procedure which made it a stress free process for me, thank you.
"helpful, courteous and friendly"
Hi Karen,
I was about to send you a email about the great service you have given .The men that delivered our goods were so helpful, courteous and friendly.
Thank you,
Nola
"Thank you for your assistance"
I found the staff to be very friendly and helpfull. Our container arrived smoothly, although slightly delayed. But there was minimal breakage. Thank you for your assistance.
"I would send the biggest bunch of flowers and a thank you card"
My move would have been a nightmare for your company. Everything that could have gone wrong did. Karen Lindsay was excellent from start to finish with consistent feedback and outcomes based solutions. If I was in Australia I would send the biggest bunch of flowers and a thank you card, From a Customer's perspective, Karen should get a promotion!
Our thanks to Karen for the efficient and profressional manner of keeping us regularly updated on container arrival and progress through customs.
Also a big thanks to the three lads for Monday's friendly and positive delivery service!!