Customer Reviews for overseas to australia
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
Professional
Great comm's right from the start. The delivery drivers were on time, professional and it all went seamlessly.
Very helpful in arranging packing and transport within an hour before leaving the country!
Excellent
Delivery was seamless door to door, communication was excellent, delivery arrived at precisely the nominated time
Wonderful
Wonderful professional service, thank you.
I just think you can improve by spending time at the premises when Unpacking to take all the packing materials back with the truck
All of our long flat clothing boxes had been stowed on their ENDS at some point, including during delivery. This resulted in every single clothing item that was stored and transported thus arriving heavily creased, and looking as if they'd been in a charity shop donation bin. They will need to be ironed or professionally pressed, as they are unwearable in their present state.
Even without the markings on the boxes, it should be obvious to anyone with any sense, let alone professional packers, that they should have been laid flat.
Additionally, due to (some) careless packing by Easymove UK, a number of items arrived damaged. These were:
Standard lamp - base shattered.
Glass candle bowl packed between two solid objects with only scant protection - smashed.
Two terra-cotta garden ornaments, packed together - smashed.
Two pedal bins packed sideways on top of each other - badly dented.
Considering the care taken, by-and-large, to pack our belongings, this lapse was disappointing. Likewise the service by your people, who overall were efficient, professional and courteous.
I'm sorry to say that we will be using our previous removalist (Pickfords/Allied Pickfords) in future, as we never had this level of damage in our 3 previous moves with them.
Excellent Service
Excellent Service from whoa to go can't say enough about The Conroy Guys here & in NZ efficient , caring & professional many Thanks Conroys
We were unhappy with disorganised information, often erroneous, which added to our anxieties over the move. Dealt with two employees, one was reasonably polite but generally unhelpful and the other was frankly condescending. We were very happy with the Perth company that were subcontracted - Keys.