Customer Reviews for overseas to australia
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
Thank you
Our fridge got mouldy damage and we weren't informed that the fridge will be mouldy on transport due to moisture. Just learned that insurance wont cover this and we are very disappointed on the damage of the fridge if only we are informed by the one who is packing this it can be easily prevented.
Excellent
Excellent experience overall
9 of 10 packages delivered. Still waiting for the one that was not packed on the delivery vehicle. Apparently it is still at the warehouse. Communication is excellent otherwise.
Excellent
Excellent customer service and good communication from the team. Received everything before time-less than 2 months. They kept us well informed about our goods via email.
Highly recommend.
Highly recommend! Would use again! 100 stars⭐️
The guys who delivered were great.
So Impressed
Was a breath of fresh air on the Australian side, I was having communication issues from NZ and as soon as I was in touch with the Australian service, it was next level. Clear comms on delivery, we were missing a TV and that communication was amazing. I was so so impressed by the guys that delivered our furniture. they we efficent/ kind and very professional. Thank you again!
The gentlemen who delivered our goods to our Australian address were fantastic. They moved carefully and skillfully about the property so as not to damage the walls etc. Very impressed with their service.
Improvement being highlighted items from our mattresses being scuffed and dirtied as the bags ripped in random places during the transit.
I was very pleased with the overall delivery except for two issues. When they arrived the men took very long to come inside and start until I went out to query with them second they didn't think anything of walking directly into carpeted areas asking questions as to where the goods needed to be left and that could have been avoided if they asked me before they walked in as they did. We don't wear shoes in our home let alone on carpeted areas so this made for more cleaning up after. Overall a good service with afew tweaks that can be improved on.
Delivery was smooth and efficient. Mark and his colleague were friendly. Thank you.